not a 1" 5/8 like you seem to have had trying to roll them and when the spacing from one paddle to another paddle is gonna cause a difference in height. So I asked Tim about your deal this morning and he said you measured them standing on the paddles which is the wrong way of doing it since paddle spacing varies, and he said the Rollout difference was 3/8. My buddys set was within skat-trak specifications 1/4 -1/2" of rollout from eachother front to front and rear to rear mine where horrible 1 5/8 front to front from eachother and 1 1/2 rollout rear to rear from eachother. Theyre is no measuring error on my part I had my set and my friends set in front of me and him as my witness we measured mine several times and his set that he bought before me. It has been a major inconvenience and now I'm out trying to find another set, which I hopefully can get. so I would call that poor customer service also.
The situation is poor quality control issues and not trying to make up for it after it happened. I'm clearly upset as I wanted a good matching set that I had paid for.
Clearly I wasn't taken care of and they never even admitted they made a mistake and never tryed to make good on the jacked up set they sent me.
I'm glad to get a full refund but they had no choice I would have called my credit card company and reported them.